Student FAQ

Updated
November 28, 2017

Q:    How do I apply for and access the $500 for incremental unexpected costs incurred, such as additional child care fees, rebooked train or bus tickets or January rent?
A:  The Student Strike Relief Fund Application Form can be accessed through the myLoyalist portal. Paper copies are also available in the Information Centre in The Career Centre, room 2H3. Students can complete the form online and submit with supporting documents, or print and take the completed form and documents to The Career Centre.

Q:    With whom do I speak with about deferring, withdrawal or refunds?
A:    Please reach out to your Student Success Mentor in the Student Success Hub above SAL or by telephone at 613-969-1913, ext. 2519.

Q:    Am I eligible for additional student assistance because of the strike? 
A:    On November 20, the Ministry announced that full-time domestic and international students will be eligible to receive up to $500 for incremental unexpected costs they incurred, such as additional child care fees, rebooked train or bus tickets or January rent. Additional costs, such as flights, will be considered within the Student Relief Fund application. Information about the Student Strike Relief Fund and the application form can be accessed in the myLoyalist portal. Any strike-related support will not count against a student’s OSAP assessment.

Q:    What about tuition refunds? 
A:    On November 20, the Ministry announced that students who decide to withdraw from college because of the strike will receive a full tuition refund. Apprentices can also apply for a full refund of classroom fees if they are unable to complete their in-school training for reasons related to the strike. Students who submit a request to withdraw from their program by December 5, 2017 can apply for a full refund of their tuition. 

Q:    Withdrawal dates
A:    The November 8 deadline to withdraw without academic penalty will be extended to December 11 (at a minimum) unless otherwise mandated by the Ministry.

Q:    What about Winter 2018 Semester tuition/fee payment deadlines?
A:    New Students – January 2 deadline for seat deposit, January 29 deadline for full fee payment.
B:    Returning Students – January 29 deadline for full fee payment.

Q:    Will OSAP be extended? 
A:    On November 20, the Ministry announced that students currently receiving OSAP who were likely to graduate before December 31 of this year, and who have their current semester extended, will receive additional OSAP for the length of the extension. OSAP will start making payments for extensions in mid-December, after college extension plans are finalized.

Students currently receiving OSAP who have their winter semesters extended past the normal end date will also receive additional OSAP aid.

The Government of Canada has committed to partner with Ontario on the extended OSAP supports that help students impacted by the college strike.

Students who withdraw from their studies have two weeks from the re-start of classes to receive a full tuition refund.

Q:    I want to withdraw and return to start in January – how can I move my funds to do that (including OSAP)?
A:    There will be a system-wide answer to this question and we will work to accommodate individual students.

Q:    Will there be adjustments to my program?
A:    There will be no adjustments to program outlines without faculty team input and Dean approval. We will maintain the academic integrity of each program – and again the details will be decided with the program teams.

Q:    What will happen with my field placement?
A:    All placements will be adjusted to be completed.

Q:    Who should I contact with other questions about completing my program? 
A:    Contact your Dean’s Office:

School of Applied Sciences, Skills and Technology
Ann Drennan, MSc, BSc (Hons), PGCUT
Senior Vice-President Academic and Chief Learning Officer
Acting Dean, School of Applied Sciences, Skills and Technology
Ext. 2880 (Dawn Molyneux)
adrennan@loyalistcollege.com

School of Health, Human and Justice Studies
June MacDonald-Jenkins, RN, BScN, MSc
Dean, School of Health, Human and Justice Studies
Ext. 2313
jmacdonaldjenkins@loyalistcollege.com

School of Media, Business, Access and Continuing Education
Kathleen Bazkur, M.Ed.
Dean, School of Media, Business, Access and Continuing Education
Ext. 2167
kbazkur@loyalistcollege.com

International
Jim Whiteway, M.Ed.
Director, International Education
Ext. 2329
jwhiteway@loyalistcollege.com

Other Questions?
Contact the Information Centre in The Career Centre
Ext. 2449 

Q:    What is the Information Centre in The Career Centre?
A:    Staff in The Career Centre are available to help answer your return to class questions, or to redirect you to the appropriate contact.

Q:    What are the hours of the Information Centre in The Career Centre?
A:    Monday to Friday from 8:30 am to 4:30 pm