Frequently Asked Questions

Updated on January 13, 2022. Please check back to this page regularly for Loyalist COVID-19 updates. If you have any questions that are not answered here, please email them to

Prevention & Risks

What are some of the symptoms associated with persons infected with COVID-19?

Symptoms include:

  • fever or chills
  • cough
  • shortness of breath
  • decreased or loss of taste or smell
  • two or more of:
    • runny nose or nasal congestion
    • headache
    • extreme fatigue
    • sore throat
    • muscle aches or joint pain
    • gastrointestinal symptoms (such as vomiting or diarrhea)

Who is eligible to receive a vaccination?

  • All Ontario residents 5+ are eligible to book a vaccine appointment through the provincial booking system or a local pharmacy, and we recommend students and employees get vaccinated as soon as possible. For those who’ve received their first dose, once you are eligible, you can schedule a second dose via the provincial booking system. Online booking is encouraged. If you are unable to book online for yourself, please ask a friend or family member to book on your behalf. You will require your health card number. 
  • Beginning August 30, staff and students will be able to get vaccinated at the College’s own immunization clinic through the Student Health Centre   

Are booster shots available?

  • Loyalist College students, faculty and staff are eligible to receive a COVID-19 booster shot at the Health Centre if it has been 168 days since their second dose.
    • Booster doses are being offered after 168 days based on evidence of gradual waning immunity six months after receiving their second dose, and a higher risk of severe illness from COVID-19.
  • If it has been 168 days since your second dose, you can call the Health Centre at (613) 969-1913 extension 2374 to make an appointment for your booster/third dose.

Is the Belleville campus safe?

  • Yes, Loyalist College has implemented extensive measures to limit the spread of COVID-19 at its facilities.
  • This includes restricting access to approved employees and students with scheduled classes/labs only, mandatory daily health screenings for anyone accessing campus, enforced physical distancing, mandatory mask-wearing, modified spaces and enhanced cleaning.
  • Loyalist College follows the direction of Public Health with regards to the closing/disinfecting specific areas/rooms or modifying on-campus activity when it’s determined that there has been a positive case on campus.

Are there active cases on campus?

The numbers are always changing in our region, as individuals are thankfully recovering. Our College Pandemic Planning Committee continues to work very closely with Hastings Prince Edward Public Health (HPEPH) on contact tracing if there is an exposure on campus. We do not disclose private medical information, and as such, do not share the name of any impacted individual(s). When an exposure occurs on campus, Loyalist College and HPEPH will directly contact any individuals deemed to have had high risk exposure – if you have not been contacted directly, then you were deemed not to be at risk.

What safety measures has Loyalist College taken?

Loyalist College has taken very strict preventative safety measures, including:

  • Providing complimentary face masks to those on campus and requiring face masks to be worn
  • Increasing the number of hand sanitizer stations located throughout campus and disinfectant wipes in classrooms and labs
  • Posting handwashing guidelines in washrooms
  • Stocking PPE and critical cleaning products such as wipes, replacement hand sanitizer solution, masks, and soap
  • Redesigning our Student Success services to offer in-person services in addition to offering online options to easily connect students with mentors, resources, and informational sessions
  • Having employees work from home where possible
  • Offering student residents single occupancy rooms only within units of students in the same programs, where possible
  • Providing detailed training documentation on the processes and protocols of returning to campus
  • Introducing a COVID-19 testing facility and immunization clinic on campus to support students and employees
  • Establishing quarantine facilities to provide student accommodations in the event a student tests positive for COVID-19

The health and safety of our College community, including our industry partners, is top priority. We will continue to go above and beyond to demonstrate our commitment and care.and work closely with Public Health to review infection prevention and control measures to continue to prevent the spread of COVID-19.

How do I know if I am at risk, should an individual in our College community test positive for COVID-19?

  • Loyalist College and Hastings Prince Edward Public Health (HPEPH) are working very closely on contact tracing.
  • HPEPH will contact the individual who tested positive for COVID-19 and determine if and/or who they have been in contact within our College community.
  • HPEPH will provide a letter to all individuals who had close contact with the person who tested positive and will follow up with a phone call within 48 hours. 
  • The letter and phone call from HPEPH will provide additional directions to close contacts and anyone in our College community impacted to protect students and staff and prevent the spread of COVID-19.
  •   If you have not been contacted directly by HPEPH, then you were deemed not to be at risk.

A student tested positive for COVID-19. What program/lab was the student in?

  • Out of respect for privacy, Loyalist College will not provide or confirm information that would identify an individual who has tested positive for COVID-19.
  • We work directly with Public Health to ensure that anyone who is at risk of having been exposed is contacted directly by Public Health and advised regarding next steps.
Should Loyalist College students and/or employees get tested?
  • The Personal Protective App (PPA) is to be used for your personal COVID screening every time you come to campus. If you are experiencing even mild symptoms, take Ontario’s COVID-19 self-assessment and follow the instructions following the assessment.
  • Public Health officials oversee contact tracing, which involves communicating directly with individuals who have been in contact with the individual who tested positive for COVID-19, and they will reach out directly to any student or employee who is considered high risk.
  • High risk contacts of the case will be provided further direction by Public Health, typically within 24 hours.
  • Low risk contacts (including contacts of high risk contacts) should self-monitor for symptoms and seek testing if symptoms develop. Isolation of low risk contacts is not required unless symptoms develop.

How do I help prevent the spread of illness?

By taking the following steps, you can help prevent the spread of illness in our community:

  • Monitor and screen yourself daily for symptoms of COVID-19. 
  • Stay home when you are sick, and avoid contact with other people until your symptoms are gone
  • Get your influenza vaccine and COVID-19 vaccine, if you have not already
  • Wash your hands frequently
  • Cough and sneeze into the bend of your arm, not into your hand
  • Avoid touching your nose, mouth or eyes with your hands
  • Clean objects and surfaces that a lot of people touch, such as doorknobs, phones and television remotes
  • Eat healthy foods and stay physically active to keep your immune system strong
  • Get plenty of rest or sleep
  • Do not share water bottles, straws, eating utensils, toothbrushes, or anything else that has been in contact with saliva

When should I seek care?

  • If you develop any symptoms of illness (even mild ones), you should isolate and seek testing for COVID-19 (students and staff can arrange testing at the Loyalist College Student Health Centre). 

If you have flu-like or cold symptoms that persist, please take the following direction:

  • If you are off-campus, contact your health care provider. 
  • If you are on campus, stay where you are, and call campus Security.
  • In the event of an emergency, contact 911 or go to the nearest hospital.

Where do I seek care and how?

Please assess your personal health and connect with the appropriate health care provider listed below.

  • Hastings Prince Edward Public Health
  • Health Care Provider, Walk-In Clinic or Loyalist Student Health Centre
    • If you have a fever, cough and/or shortness of breath, and have not recently travelled to one of the countries that have a travel health notice for COVID-19, seek medical care through your health care provider.
    • Health Centre services are being offered remotely. If you need medical advice and do not have a family physician, please email the Health Centre’s nurse, at
    • International has an app you can use to speak with a doctor. Please visit this web page for details.  
    • The Government of Ontario has provided helpful suggestions for self-assessing whether you may have COVID-19 and other options for accessing health care.
    • If you require support after hours, (Monday to Friday, after 4:30 pm; Saturday and Sunday) please visit the Bayview Medical Clinic – After Hours Walk-In Clinic (274 Dundas Street East, Belleville).
  • Quinte Health Care
    • Visit a Quinte Health Care emergency department (ED) if you have severe symptoms of respiratory illness such as difficulty breathing or shortness of breath when doing very little.
    • If you are seeking medical attention while at Quinte Health Care and are experiencing respiratory symptoms, put on a mask as soon as you arrive to help protect others.
    • If you are visiting the ED, advise health care providers of recent travel history immediately upon arrival.
  • 24/7 Help by Phone
    • Receive medical advice through Telehealth by phoning 1-866-797-0000.

The Government of Ontario has provided helpful suggestions for self-assessing whether you may have COVID-19 and other options for accessing health care.

I am feeling anxious and overwhelmed by all of the news media about the coronavirus. What can I do?

Coping with the challenges of this ongoing global health crisis can be difficult. We encourage you to seek accurate information and stay connected – but consider setting limits around social media and news. Learn more about the Student Services and mental wellness student supports available to you. We encourage you to reach out to our caring faculty and staff members, or your peers if you need someone to talk to. We are all here for you – and each other. 

Where can I get the flu shot?

You can get the flu shot at one of the following locations:

On-Campus Protocols

What are the protocols for coming to campus?

  • As per the Winter Term 2022 COVID-19 Vaccination Policy, effective January 1, 2022, any individual planning to access any Loyalist College premises – for any reason –  is required to be fully vaccinated. Individuals will also be asked about the purpose of their visit as access is still limited to Loyalist College students, faculty, and staff (no visitors).

Acceptable forms showing proof of COVID-19 vaccination status include:

  • The Loyalist College PPA App
  • The Ontario vaccination passport (must be accompanied by photo ID)
  • A paper copy of your vaccination record (must be accompanied by photo ID)

How do I submit my proof of vaccination?

    • Proof of vaccination and attestations can be submitted through the College’s Personal Protective Application (PPA). Users must log on with their Loyalist College credentials (email address and password). Click here for instructions.
    • The Application can be downloaded  on your computer or mobile device using one of these links: Windows Desktop, Apple App Store, Google Play Store.
    • The PPA is to be used for your personal COVID screening every time you come to campus as well as uploading proof of vaccinations and proof of a negative COVID test. This data will be used by Public Health for the purposes of contact tracing and by Loyalist College for compliance with the policy.

What kind of mask is required?

  • In addition to being fully vaccinated, individuals must be fully masked and wear a 3-ply ear loop disposable mask, also known as a surgical mask, for maximum protection against airborne transmission.
  • Cloth masks are not acceptable at this time.
  • Appropriate masks will be supplied by the College and available on campus.

Which entrances are open?

Access to the main Belleville campus will be restricted to the following entrances:

  • Kente Building (Main Entrance)
  • Digital Media Centre
  • Skills Centre
  • Link Lounge (Rm 1L1)
  • Pioneer (Northwest Entrance)

Make sure to give extra time to move through the security screening process, especially if arriving during peak periods like 8 am – 9 am. 

How do I request a vaccine exemption?

  • Loyalist College will consider, on an individual basis, requests from students and employees for exemptions on medical grounds and/or because of their creed/religion, as defined by the Ontario Human Rights Code, and will provide accommodations to the extent required by law. 
  • Requests for exemption must be submitted through the College’s Personal Protective Application (PPA). Requests must include a completed form as per below. 
  • Exemption request forms may be downloaded from the myLoyalist portal:  
  • Exemptions will be adjudicated by a third party and decisions will be communicated to the applicant via the Personal Protective Application (PPA). Please note that an approved exemption does not necessarily mean that you can come to campus. The College will review all approved exemptions to determine the appropriate accommodation that can be provided. 

What if someone refuses to wear a mask in the College’s public areas?

 An individual found to be out of compliance with Loyalist College’s PPE policy will be asked to immediately leave the property, with no possibility of return for 24 hours. Access to campus will be reinstated after that period when the individual has also agreed to adhere to Loyalist College PPE protocols. Any subsequent infraction will result in disciplinary action. 

PPE Policy Enforcement:  

  • A reminder that responsibility for enforcing PPE usage lies with Security and managers (for employees). If you have concerns that an individual is not wearing PPE, please speak with Security or your manager rather than confronting the person. While it is rare, an individual may have a valid medical exemption. 

In the case of a medical requirement for a mask exemption: 

  • Students must speak with AccessAbility Services to obtain a personal non-transferable pass prior to attending class or a lab. You are still required to wear a face shield. 
  • Employees must speak with Occupational Health and Safety prior to working on campus in order to obtain a personal, non-transferable pass. You are still required to wear a face shield. 

Why are some employees working on campus and some not?

Some employees are considered essential to campus operations and supporting students. Any changes to work schedules or locations will be communicated directly by the manager.

Academics, Classes, Tuition & Ancillary Fees

How will classes be delivered in the Winter semester?

Loyalist College’s program delivery reflects the needs of our community and, depending on the program, the delivery method may incorporate one or more of the following:  

  • In-Person –Programs that are being delivered in a face-to-face model on campus.

  • Remote –Programs that, due to current circumstances, are being delivered 100 percent remotely using technology.

  • Hybrid – Programs that are being delivered remotely and online, with some on-campus requirements. 

  • Online – Programs and courses designed specifically to be delivered fully online and are currently offered via Distance Education at Loyalist. 

Loyalist College will continue to monitor the Winter 2022 Program Delivery  plan and will re-evaluate on or before January 17, 2022, at which time we will communicate further on when students can expect to resume in-person studies on campus.

I’ve heard there may be a faculty strike, is this true?

On Sunday, December 12, the CAAT-A team provided notice for labour action which can start as early as Saturday, December 18, 2021We continue to be optimistic a resolution will be reached and will ensure new information is shared as it becomes available. For more information please visit the Strike Mandate Student FAQ page.

I’m struggling with online learning. How can I best succeed? 

We understand that transitioning to online learning is a difficult adjustment for many Loyalist students. Please connect with your faculty to communicate the challenges you’re experiencing. This will enable faculty to find an approach that best suits your situation. 

Where can I access information on the continuation of my program?

For specific information about the continuation of your program, please review the emails you received from your School/program faculty. If you have concerns or require clarification, please contact your program faculty or Dean.

What are the College’s guidelines regarding refunds to students? 

The College will not issue refunds for tuition for full-time post-secondary programs. We have taken steps to ensure all students can successfully meet the learning outcomes for their program of study. Students are receiving full-value for their tuition and the College is making extra investments to enable students to complete their programs in unanticipated circumstances. 

College Operations

Is the Belleville campus open?

  • Effective December 16, 2021 until January 21, 2022, employees who can work remotely are encouraged to do so in order to reduce the overall number of people who are on campus at one time.

If planning to come to campus, please visit our Accessing Campus web page for processes and procedures. Please do not come to campus if you are feeling ill or have been exposed to someone who has recently travelled or is sick.

Is the Health Centre open?

  • Beginning in January, the Student Health Centre will remain open as per its established hours of operations. Monday – Friday from 8:30 am to 4:00 pm (closed 12:30 – 1:00 pm).
  • To book an appointment with a nurse or physician drop-in, call 613-969-1913, ext. 2374 or email
  • During closure periods emails, phones, and faxes will not be answered.
  • If you need help, please visit this link for the walk-in clinic and Telehealth details.

Is the Bookstore open?

  • The Bookstore is open with limited capacity, per Public Health guidelines. For more information please visit the Loyalist College Bookstore website.

Can I visit The Parrott Centre Library?

  • The Parrott Centre Library staff continue to work remotely from 8:30 am – 4:30 pm. To access virtual resources please contact Library staff via email.
  • The ParrotCentre Library will reopen Tuesday, January 4, 2022.  Please check the library website for our hours.

Is the Fitness Centre open?

  • The Fitness Centre remains closed. 

Are the Residences open?

  • Residences will remain open, and the no visitor policy will continue to be strictly enforced.
  • All students in Residences must follow Public Health guidelines, including wearing masks or face coverings in all common areas. For questions regarding Residence, please contact

What do I do if I don’t have access to the internet or a computer to work on my classes remotely?

For students who do not have access to the internet or a computer, necessary for the completion of your programs, the SAL remains open on a very limited basis where physical distancing is in effect. Please advise your Dean if you do not have access to a computer, required for your online studies.

Is there someone with whom I can connect to discuss my post-secondary options?

Prospective students can book an appointment to connect with an advisor by phone, email or video conferencing.

Loyalist will share details about future on-campus and virtual experiences through which prospective students can explore Loyalist’s programs, learning spaces, student life, student services and more through the College’s social media channels, InstagramTwitter and Facebook.

Are face masks required to be worn on campus?

Yes, when on campus, wearing a mask is mandatory. A full cloth or disposable mask is required in all shared spaces at Loyalist. Shared spaces include the area directly beyond your cubicle or personal office, as well as hallways, washrooms, classrooms, and common areas. In addition, if you are required as part of your work or classroom activity to be within two-metres of another person for more than a brief period, eye protection is required (face shield or safety eyewear), and a medical-grade disposable mask should be worn.  Supplies of PPE are available through Occupational Health and Safety (OHS).

The College will provide students and staff with reusable cloth masks; we encourage you to bring these masks with you when coming to campus. If needed, a supply of disposable masks is available on-site, including at the main entrance. Masks must be worn appropriately in order to be effective.  This means they must cover your nose and mouth.  We do not permit the use of valved masks or plastic mouth shields on the premises.  It is important to clean your cloth masks regularly.

There are some exceptions that apply. A mask is not required if you:

  • Are outdoors and maintain a two-metre distance from others;
  • Have a proof of an exemption for a medical condition that prevents you from wearing a mask/face covering safely; or
  • Are in an area not open to the public (e.g. in a private office) and by yourself

Masks are still required when you are:

  • Entering and leaving campus buildings; or
  • Travelling to or through public areas such as hallways or washrooms

The health and well-being of our students and staff is always our top priority. Thank you for helping us keep our community safe.

A student tested positive for COVID-19. How do I find out what program are they in?

The College follows the guidance of Public Health and as Public Health identifies high-risk contacts of the individual, they also facilitate communication associated with contact tracing. For privacy reasons, details regarding the program or School are not released. Thank you for understanding.  

Government Updates for Students

How much of your outside Canada studies count toward a post-graduation work permit?

Students can complete up to 100% of their studies online from outside Canada. All of the time spent studying online from outside Canada between spring 2020 and August 31, 2022, counts toward the length of a post-graduation work permit (PGWP). This applies even if students are completing two study programs.

For students completing two study programs, they can finish 100% of their studies online if the programs were ongoing or started between March 2020 and summer 2022, and

The following time won’t count toward the length of a PGWP:

  • time spent studying outside Canada after August 31, 2022
  • time spent studying before you applied for a study permit

I’m an international student and my temporary residence status will soon expire. What do I do?

Immigration, Refugees and Citizenship Canada (IRCC) advises international students who are in Canada to apply online to extend their status before it expires. In doing so, their period of authorized stay as a temporary resident will be extended by the regulatory provision is commonly referred to as ‘implied status.’ For details, visit the IRCC website if you want to stay in Canada longer.


I recently returned from travelling. Do I need to self-isolate?

Students, employees and contractors do not need to self-isolate for 14 days after returning from travel outside of Canada if they are fully vaccinated in accordance with the Government of Canada guidelines.

Am I eligible to enter Canada?

Find out if you can enter Canada by answering a few questions on the Government of Canada website. 

What are the approved COVID-19 vaccines in Canada?

  • Pfizer-BioNTech (Comirnaty, tozinameran, BNT162b2)
  • Moderna (mRNA-1273)
  • AstraZeneca/COVISHIELD (ChAdOx1-S, Vaxzevria, AZD1222)
  • Janssen/Johnson & Johnson (Ad26.COV2.S)

What should I do if I tested negative for COVID-19, but I feel ill after arriving into Canada?

If symptoms develop, even if mild, or a positive test for COVID-19 is received once in Canada, travellers are advised to contact local public health authorities. Individuals must monitor for signs and symptoms of COVID-19 and submit information electronically through ArriveCAN.

What should I do if I recently travelled to an affected area?

Individuals are advised to review the Government of Canada’s rules for travelling to Canada, testing, quarantine and borders as authorities are constantly making adjustments once new COVID-19 pandemic information is received. Individuals who experience fever, cough or difficulty breathing should report their symptoms to their health care provider, Telehealth Ontario (available 24/7) at 1-866-797-0000, or local public health for further direction.

I’m an international student and want to travel to Canada to study, what do I need to do?

All students are required to register your travel plans with the International Centre. Students need to follow the steps outlined on the Travel to Canada web page, including submitting the online web form. Once the online web form submission is received, the International Team will provide the required travel documents.

About COVID-19

How is the Government of Canada responding to the coronavirus?

For updates, visit the Government of Canada’s website.

How is the Province of Ontario responding to the coronavirus?

For updates on restrictions and public health measures please visit Ontario’s COVID-19 web page.

How is the County of Hastings and Prince Edward responding to the coronavirus?

For updates, visit the Hastings and Prince Edward Public Health website.

Where can I access additional information and resources?


What are the College’s vaccination requirements for Residence?

  • All Residence students must be fully vaccinated.
  • A no visitor policy is strictly enforced.

Do I need to verify my vaccination status?

  • All Residence students will be required to complete and submit a formal attestation confirming that they have met the Loyalist College vaccination requirement. While the College will accept attestations, students may be required to provide further documentation if deemed necessary. Providing a false attestation is an act of serious misconduct and may be subject to discipline under the College’s Student Code of Conduct (AOP 209). Further information regarding the completion and submission of attestation forms will be sent to all Residence students in the next few weeks.
  • Loyalist College is committed to the protection of privacy and is required to comply with the Freedom of Information and Protection of Privacy Act. All personal information, including information about being vaccinated, will be collected, used and stored in compliance with the College’s obligations under this Act.

Can I request an exemption?

  • Students who cannot be vaccinated on medical or other grounds recognized by the Ontario Human Rights Code may request an exemption accommodation. Requests for exemption should be submitted as follows (see below) and must be completed prior to move-in date. The College will carefully review all exemption requests on a case-by-case basis; however, approval is not guaranteed.

Exemption for Medical Reasons

  • Students seeking an exemption on the basis of medical grounds must complete and submit an AccessAbility Services Application and provide supporting documentation signed by a licensed medical practitioner confirming that you are unable to be vaccinated due to a medical condition. For further information regarding supporting documentation, contact the Loyalist College AccessAbility Centre at

Exemption for Religious Belief or Creed

  • Requests for exemption on the basis of religion or creed will require a written explanation and supporting documentation (as requested). Requests should be submitted to Aaron Doupe, Director – Student Success:

Students who apply for an exemption will receive notification on the outcome of their request by email. Students living in Residence with an approved exemption will be required to follow appropriate health measures, including COVID-19 screening and daily self-assessments. If your exemption is not granted, you will have a limited window of time to withdraw from Residence with a full refund of your residence deposit.

Can I invite guests to Residence?

We have a no visitor policy in effect at this time.

I have more questions. Who should I contact?

If you have any questions regarding these requirements, please consult the College’s COVID-19 Information Centre and feel free to reach out to us directly by contacting Chris Carson, Loyalist College Residence Manager: