Service Desk

The Facilities and IT Service Desk is available to assist with all issues pertaining to Facilities and IT Services. These services include facilities, maintenance, cleaning, parking, accounts/access, email, hardware, software, AV, application development, learning technology, etc.  


Monday to Friday
7:30 am – 8 pm*
In person: 2L20
Phone: 613-969-1913, ext. 2420
Additional IT Support Services for Students:  
Phone Support Available after regular office hours and weekends
Book an Appointment

SAL – Student Access Lab (2H4)

Monday to Friday 7:30 am – 10 pm
Saturday and Sunday 10 am – 6 pm

PAL – Pioneer Access Lab (P11)

Monday to Friday 9 am – 5 pm
Saturday and Sunday Closed

*Service Desk and Access Lab hours are subject to change and typically run on reduced hours during reading weeks, holidays, and over the summer.